Monday, July 27, 2009

Adoption of Teleworking within the business community involves a paradigm shift that working from home is still working and ultimately more effective.

At Mitel, we not only provide the Teleworker technology in ninety countries to thousands of businesses, we use our Teleworker Solution each day to be a resource for our business clients, our employee morale and our environment. A high percentage of our 3,000 plus employees spread across the world work both from home and the office and many of those work solely as homebased teleworkers . Mitel’s hotdesking feature allows to seamlessly “plug and work” from any location via a secure AES128 Bit encryption. Whether it’s at one’s assigned office, an open desk at an out of town office, or our home office, the ability to conduct business communications is unhampered.

Recent research sponsored from Mitel indicates two thirds (68%) of employees believe that by working from home they would actually take a more flexible approach to work, enabling them to be more productive (41%), and end up working longer hours (28%).
Eliminating commuting time to and from the office would be the trade-up for this increased productivity and longer working hours without impacting quality of life for employees. The research reveals that when it comes to attitudes towards teleworking, nearly one in five (18%) employees would like the opportunity to work from home two days a week, and that over half (55%) believe it is an acceptable option for any level.

Psychologist and employee productivity expert, Dr David Lewis, said: “Managers must understand that every individual has a different style of working, so by allowing your staff to work how they feel best able to achieve results can only benefit their well being and most importantly increase their productivity and ultimately customer service. It comes down to a matter of trust. If you trust and respect your employees to get the job done, they will trust and respect you in return and do the best they possibly can, regardless of whether they are in the office or not.”

Reducing overheads, improving customer satisfaction, increasing productivity and staff retention are the core business benefits that stem from teleworking. However, organizations are recognizing that their environmental responsibilities can also be addressed by implementing teleworking which helps decrease the congestion problems in urban areas and cut carbon emissions.

For more information, please contact your local Mitel Representative or myself if you choose and you are located in Illinois, Minnesota, Wisconsin, or Pennsylvania.

Thursday, July 9, 2009

Preview of Mitel Mobiliy redefined by Mitel's soon to be released Series X

Mitel Mobility, One Number, One Voice Mail, One Identity

Mitel Mobility gives you control. Login Once and make multiple calls with just one connection
Keep your old phones, Keep your old network, Use any device on any network.

Office features follw button transitions lets you easily switch devices
Once centralized voice mail, one connection, no limits.

Mitel Mobility, connect from anywhere.

Use any device. No More missed calls, no more out of office, Where you are should dictacte how you work. Mitel Mobility....connect from ANYWHERE

Monday, July 6, 2009

Mitel and Sun's Webinar Podcast: Discover Ultra Thin Voice and Data Solutions

An excellant and useful podcast by Jonathan Gulas, Global Client Executive, Sun Microsystems and Stephen Beamish, VP of Business Development and Strategic Alliances, Mitel.

Topic areas covered how two leading technology providers in the Voice and Data industry's, Mitel and Sun Microsystems, have teamed up to provide a converged VoIP solution that pares down the size and energy demands and ramps up the flexibility and mobility.

Wednesday, July 1, 2009

Mitel certifies Phybridge’s Uniphyer for Mitel 3300 and Mitel 5000, removes major hurdles to VoIP System installs

-Reuses existing digital phone premise station wiring
-Provides Power of Ethernet
-Provides separate network of IP Phones on its own network eliminating need for QOS and VLAN programming with one converged network

Recent awards for this innovative product include; “Best of Show” at IT Expo 2009, TMC Labs Innovation Award and Unified Communications Magainze’s 2008 Product of the Year Award.

Contact your local Mitel Business Partner for this exciting new Mitel Datanet product in your upcoming conversion to VoIP!

Tuesday, June 30, 2009

Ingenius Software’s Live Content Creator turns Mitel VoIP phones into streaming media applications customized by user or department.

Ingenius Software, debute its "go to market" solution that will increases Mitel's advantage as the Leader in VoIP Technology Innovation.

Ingenius made quite a splash with its working demonstrations featured at the recent Mitel Business Partner Forum in Las Vegas, Nevada. Its most ground breaking innovation is the Live Content Creator that is developed exclusively for both the Mitel 3300 and Mitel 5000 systems.

This will allow for each department of an organization using the Mitel VoIP solution to have its own custom content appear on the self labeling phones with actual live streaming real time information. The sales department can have one custom set up while the Executive's Phones can have a completely separate custom screen including live real time content.

Content can either be streaming from the Web, from internal resources such as CRM or Point of Sale applications, or from manual updates published via html. Clearly this is a "GAME CHANGER" and one to watch how the marketplace embraces this customization of their display phones as an additional Web Streaming Console.

Monday, June 29, 2009

A Pragmatic Vision of Presence - How Best to deploy Unified Communications - White Paper

The debate rages. What’s more “fundamental” to deploying Unified Communications – Presence or IP Telephony? It is a “chicken or egg” question and isn’t really a productive debate. It is much more important to ensure that the right versions of these underpinning technologies are selected and that they are deployed appropriately.

Friday, June 26, 2009

Nancy Jamison, Principal Analyst Reviews Recent Mitel Business Forum and Mitel's incubator holding company, Wesley Clover, as being the right model

As Don Smith, President of Mitel, said to an audience at last week's Business Partner Forum, "If change is inevitable then you should drive it.” Attached is a another example of Mitel's strategy for driving change by its industry unique model for its associated Incubation Group of twelve companies that form the Wesley Clover Group's technology section.

Attached is Principal Analyst for Nancy Jamison's review of Mitel's incubation group: Mitel Partner Conference and Wesley Clover - Unified Communications Strategies Views - Unified Communications Strategies

Each of these companies introduce a unique solution that provides value in the industry and that help to increase the differentiation of Mitel from the rest of the industry players.

These Wesley Clover entities plus the other third party developers that develop solutions for the Mitel product line make the Mitel solution a flexible and ever evolving solution for its 400,000 customers servicing 20 million users in 90 countries through more than 100 direct offices and 1,400 business partners. To learn more about the Mitel Solution, feel free to contact your current Mitel representative or myself if you don’t have one or if you are located in Illinois, Minnesota, Wisconsin, or Pennsylvania.

Thursday, June 25, 2009

GOOGLE VOICE - Great for consumers - A Sticky Problem for Businesses

Today, Google Voice was announced on a larger beta trial and had a morning news spot on the Today Show (see clip) to help generate even more buzz. Google Voice is the new rebranded Grand Central service that Google recently acquired.

One Google Voice is to the consumer what "Presence" or "Unified Communications" is to the business. Specifically, One number that can reach you at multiple devices and go to a centralized voice mail instead of one of the many voice mails attached to your one of many devices. Don't get me wrong, as soon as I get my invite I will be getting this service for my personal/consumer needs. The one thing that I will need to do is spread out the word to all my family and friends who call my personal cell phone number is that I have a NEW "Google Voice" number and throw out my old phone number. This will allow me to have my one number gets me anywhere that is desirable by many.

One sticky problem for all future users of GOOGLE Voice is that you will need to change your number to use this "Free for Now" service. And.....there becomes the sticky problem for businesses! Many service providers in the past, “Webley”, “Look Who’s Calling” and the like provide great services but require that they use their phone numbers. If for any reason you want to leave the service you realize how “STICKY” this type of services becomes.

For businesses looking for "Presence" or "Unified Communications", please note that Mitel is a leader in this field by providing its own cutting edge software that allows for Presence, Unified Communications, Audio and Web Collaboration and Mobility. Mitel also provides complete integration with Microsoft’s Unified Communications solution and IBM's SameTime. Mitel is able to provide a LEGACY RESCUE where you don’t have to replace your entire Enterprise Solution but just add the Mitel Applications on top of your current Legacy Solution. Lastly, only Mitel has had a Managed Services program to provide you these solutions with the same benefits as an Applications Service Provider.

Feel free to contact your current Mitel representative or myself if you don’t have one or you are located in Illinois, Minnesota, Wisconsin, or Pennsylvania.

Wednesday, June 24, 2009

Mitel "Driving" change in the marketplace is recognized by Mitel winning Exclusive Telecom Vendor Contract with the National Joint Powers Alliance

It will be far easier for Education, Government, and non-Profit agencies nationally to procure the Leading Telecom Innovation Driver in the industry. The National Joint Powers Alliance® (NJPA) has awarded Mitel exclusivity under its cooperative purchasing agreement to help all Education, Government, and non-Profit Agencies secure a competitive solution from Mitel that satisfies procurement policies and procedures for local and state agencies.

After a competitive bid between Mitel and Avaya, Mitel won the contract based on product quality, customer service, pricing, and overall market leadership to become the first telecom vendor with the NJPA. The NJPA is a municipal contracting government agency that serves all education, government, and non-profit agencies across the United States. The NJPA solicits, establishes, and facilitates competitive bid purchasing contracts on behalf of its member agencies.

Feel free to contact me if you need to find out how your Education, Government, or non-Profit Agency can secure this NJPA pricing and immediately satisfy all of your local/state bidding requirements for Mitel products and services which are the clear Leader in Telecom Innovations.

Press Release

Tuesday, June 23, 2009

Sandra M. Gustavsen, senior analyst of T3i Group's reviews Mitel's Series X enhancements to mobility

Senior Analyst reviews how Mitel is doing what no other competitor is doing in the field today.

Mitel Enhances Mobility with Dynamic Extension

Please contact me if you are interested and I can arrange that you receive a no-cost demonstration on how Mitel is driving the Mobility and Presence aspect of business telecommunications through its new Series X.

VoSKY Exchange PBX-to-Skype Now Mitel Compatible

Mitel has certified VoSKY for direct integration of SKYPE. This will allow for Mitel customers to make "office phone to SKYPE" calls or for Mitel Customer's to have SKYPE integration on their web pages to allow for "Web Browser Call to Office Phone"

VoSKY Exchange PBX-to-Skype Now Mitel Compatible

Pretty cutting edge!